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Home : PHP : Customer Support
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- Alstrasoft Live Support
AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.com or 2Checkout.com payment gateway.
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- KnowledgeBuilder
KnowledgeBuilder is the powerful, intuitive KnowedgeBase & FAQ software. With all the standard knowledge base features along with the powerful glossary, instant response, no limit on category depths, WYSIWYG editor for articles, central language file, advanced searching, ability for users to ask questions, multiple admins, multiple layout styles, customization options, rating, emailing, printing, and saving options, related articles, attachment options, statistics, and so much more. View our online feature tour or functional demo today!
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- SupportTrio
Improve the quality of your support by providing an integrated help desk
solution that effectively manages and controls your support traffic. Your
visitors enjoy high-level support with fast and accurate support. Enjoy
features like an email parser that takes your incoming email and creates
tickets or applies them as replies to your existing tickets. It handles all
incoming email from any number of POP accounts. Email Filters allow you to
filter the route of new emails. SupportTrio includes an impressive set of
features including: Advanced Email Parser, Multiple POP accounts. Multiple
ticket views/layouts, template system, assign/merge/resolve/close ticket
options, central CSS file, graphs of reports, integrated knowledgebase,
personalization options, troubleshooters and much more. View our online demo
today and learn why SupportTrio is the professional support ticketing
choice.
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- TrioLive PHP / AJAX Powered Live Chat Solution
TrioLive is a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. Increase productivity and customer satisfaction by providing immediate online assistance. Including such features as: auto-invite, country lookups, unlimited departments, multiple operators/operator groups, detailed reporting, along with numerous chatting options. Rebrandable and simple to install. TrioLive has a powerful yet intuitive public and operator/admin interface. This allows you to navigate through a powerful list of features so that you can easily transfer chats, invite visitors to chat, watch others chat, and more. Using a stable system built with AJAX ideals TrioLive provides the responsiveness you need while not requiring any special downloads or plugins. Sick of live chat applications that "refresh" continually? With TrioLive you will experience desktop style application usage over the web. Try our free 30 day trial today!
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- Omnistar Live
Omnistar Live is a popular alternative solution to Human Click (a.k.a. Live Person) Live Customer Support Chat system. Omnistar Live is completely web based so you can provide Live support from any computer, anywhere! No Setup fee. Small monthly fee!
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